As instructed, I diligently returned on Thursday evening to pick up the turkey...kind of my own personally way of celebrating Thanksgiving (not quite eating but at least holding a turkey). This visit helped me to realize how much I give thanks for Minnesota customer service (sorry DC, sometimes you still lack a little).
Here is how my Thanksgiving evening unfolded:
- I arrived at Olimpica and waited 15 minutes for Customer Service.
- Upon arrival, I explained my story and awaited another 30 while I was assisted along with the 10 other customers that came by...I enjoyed the two women that just decided to leave all their items on the counter.
- Finally, I filled out all the proper paperwork, only to discover...
- We purchased the wrong products - damn, Colgate:)
- I pleaded my case in Spanish and the kind customer service woman took pity on me. She wrong up the correct items without making me purchase anything additional.
- So, I was instructed to return for in 24 hours to pick up the turkey.
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